Purpose and adequacy
Every processing activity must have a legitimate, specific purpose that is compatible with the context communicated.
Privacy Center
Updated July 2026
Privacy
is also a form of care.
Lumental Care treats data protection as part of its responsibility to people. Here you will find our institutional commitments and the main rights established under Brazil’s General Data Protection Law — the LGPD.
About this page
This center presents general principles and information about this institutional website. Specific products or services may have their own notices, tailored to the processing activities carried out in each environment.
ClarityAutonomySecurityAccountability
01 / How we think
Principles that guide our decisions.
Privacy is built in from the start. Purpose, necessity, and transparency guide how we evaluate technologies, workflows, and relationships with suppliers.
Necessity
Collection and use must be limited to data that is relevant and necessary for the stated purpose.
Transparency
People should receive clear, accessible, and relevant information about how their data is processed.
Security and prevention
Technical and administrative safeguards should reflect the risks involved and the nature of the data processed.
Non-discrimination
Personal data must not be used for unlawful or abusive discriminatory purposes.
Accountability
Decisions, processes, and suppliers must reflect sound governance and accountability.
02 / This environment
What happens on this institutional website.
This website introduces Lumental Care and does not contain a registration form, health record, clinical screening, or field intended for submitting health information. We also do not operate our own behavioral advertising mechanisms.
The infrastructure needed to deliver and protect the website may process technical data, such as IP address, access time, browser, device, and security logs, for as long as required for applicable operational and legal purposes.
Important
Do not send medical reports, test results, diagnoses, health records, or other health information through general institutional channels.
03 / Enhanced protection
Health data requires additional care.
The LGPD classifies health and biometric data, racial or ethnic origin, sex life, beliefs, and other categories established by law as sensitive personal data. When a specific solution needs to process this information, its purpose, legal basis, sharing practices, and protective measures must be communicated in the appropriate context, before or at the time of collection.
restricted accessminimum necessarynon-discriminatory usehuman governance
04 / Autonomy
Your rights as a data subject.
Under the LGPD and subject to applicable legal conditions, you may request the following free of charge:
- 01
Confirmation that personal data is being processed
- 02
Access to personal data
- 03
Correction of incomplete, inaccurate, or outdated data
- 04
Anonymization, blocking, or deletion of data processed in violation of the law
- 05
Data portability, where applicable and subject to regulation
- 06
Information about data sharing
- 07
Deletion of data processed on the basis of consent, subject to legal exceptions
- 08
Information about the option not to consent and the consequences of withholding consent
- 09
Withdrawal of consent
- 10
Objection to processing and review of automated decisions, where applicable
05 / Data life cycle
Protection, sharing, and retention.
Security
We seek to adopt technical and administrative measures proportionate to the risks to prevent unauthorized access, loss, alteration, or misuse. No environment is entirely free of risk, which is why improvement must be continuous.
Suppliers
Access by infrastructure and service providers should be limited to what is necessary, with clear responsibilities for confidentiality, security, and data protection.
Retention
Data should be retained only for as long as needed for the stated purpose, to meet obligations, or to exercise legal rights, and deleted or anonymized where applicable.
06 / Browsing
Cookies, local storage, and measurement.
We do not independently use behavioral advertising cookies on this website. With your permission, a first-party measurement system records pages visited, active time, reading depth, navigation actions, and the approximate country provided by the infrastructure in pseudonymized form. A random browser identifier is renewed monthly; this collector does not store names, email addresses, typed content, IP addresses, coordinates, precise location, or health information.
These data are used only to understand website use and produce aggregate indicators. You may decline without losing access, and compatible browser privacy signals are respected. Strictly necessary hosting technologies may still support delivery, security, and abuse prevention.
07 / How to make a request
Exercising your rights and asking questions.
For requests related to a Lumental Care product or service, use the support channel provided in the environment where you interacted with us. To protect data subjects, we may request only the information strictly necessary to confirm identity.
A dedicated institutional privacy channel will be published on this page once its operational structure is complete.
Official sources